Friday, June 22, 2007

Bad customer service, the internet is going to screw you

I've just come across this on my daily run through Blogs of interest:-
Sky Handling Partners Customer Service Stinks Of Shit

Basically it's about some bloke who wrote a post about the shit service he got from the baggage handling company, Sky Handling Partners. This was a while ago, in the meantime he started to receive confirmation e-mails from gay dating sites. Unfortunately for the dumb fucker that was performing identity theft on him, the e-mail submission was IP logged. Any prizes for guessing where it resolved back to? Sky Handling Partners. Of all the stupid, stupid, stupid fucking things to do! Steal a customers identity for libelous purposes and then don't even try to cover your tracks. Sky Handling deserve to go out of business and the little fucker that did it shot, if for no other reason than being a complete a num nuts. Anyway you can read the full story by following the link at the top.

It reminds me a bit of a recent post I got on my company blog. It was from somebody claiming that by charging less than a lot of other people (including him) I was ripping customers off. Wasn't quite as nice as that though. Yep, you read it right, it makes no sense at all. A quick trace back and the post orginates from the network of an old employer. Now I know that they don't hire the sort of staff that do the jobs this person was talking about so he's either an outside contractor working from within their network or one of their usual drone employees. I'm sure the boss (who I still get on well with) would love to know about his all singing/all dancing contractor wasting the firms time and money posting abusive bollacks from their network.

So remember , unless you know what you are doing the internet is not anonymous.

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